GuestReply AI

AI guest messaging for short-term rental property managers

10% more bookings.More 5-star reviews.Up to 9% more revenue.

GuestReply AI is AI guest messaging software for short-term rental property managers. It answers every guest message within a minute, day and night, resolves 92% of them end to end, and sells upgrades while it’s at it.

Results measured at BookingHost, a property manager with 2,000+ apartments.

Start free trial

30 days freeNo commitment

Trusted by

Guesty
Hostaway
Hospitable
Lodgify
OwnerRez
Smily
Host Tools
Stripe
WhatsAppWhatsApp

23:48 · A guest writes

Answered in about a minute. Day and night.

Old Town LoftAirbnb conversationAutopilot on

EmmaGuest

Our flight lands at 9. Any chance we can check in early?

nowAIGuestReply AI

AIGuestReply AI

Good news: the apartment is ready from 11:00. Early check-in is $25, and you can add it here.

The other 8%

Why stop at 92%? AI can’t fix a leaking sink.

92%resolved by GuestReply AI8%sent to your team

What you get

10% more bookings.

Inquiries answered in a minute, while guests are still deciding.

More 5-star reviews.

Fast, accurate answers guests remember when they review.

Simpler operations.

92% of messages resolved end to end. Your team sees only the rest.

Up to 9% more revenue.

Early check-ins, gap nights and extra nights, sold right in the chat.

03:00 · Still answering

It works the night shift, so your team doesn’t.

Replies in 80+ languages.

Pricing

As low as $4 a listing.

Listings 1–50$8/ listing / mo
Listings 51–200$6/ listing / mo
Listings 201+$4/ listing / mo

30 days free with every featureNo commitment30-day money-back guarantee

What property managers say

In their own words.

It’s not just a messaging tool, it’s a real operational advantage. We can’t imagine going back to manual communication.

Adrian SzcześniakManaging Director, BookingHost · 2,000+ listings

It solves 90% of guest issues faster than any human could.

David RinghageManager, Short Stay AB · 100+ listings

It’s made managing multiple properties easier, improved response times, and allowed our team to focus more on operations and guest experience.

Shane CoyleDirector, Travel Lets · 60 listings

Tonight’s guest messages could already be answered.

Connects to your tools in under 3 minutes

Guesty
Hostaway
Hospitable
Lodgify
OwnerRez
Smily
Host Tools
Stripe
WhatsAppWhatsApp

FAQ

Questions, answered.

All questions →

What is GuestReply AI?

GuestReply AI is AI guest messaging software for short-term rental property managers. It connects to your property management system and answers guest messages on Airbnb, Booking.com, Vrbo and WhatsApp within a minute, day and night, in 80+ languages.

How long does setup take?

Connecting your PMS takes under 3 minutes. Pick your PMS in GuestReply AI, sign in, and it starts answering your guests. You don't need any technical experience.

Can I approve messages before they're sent?

Yes. On Autopilot, replies go out on their own. On Co-Pilot, GuestReply AI drafts each reply for you to approve. You can switch at any time, per property.

Which property management systems does GuestReply AI connect to?

GuestReply AI connects to Guesty, Hostaway, Hospitable, Lodgify, OwnerRez, Smily (formerly BookingSync), Host Tools and Hostify. Hostfully is coming soon. WhatsApp works next to your PMS for messaging, and Stripe handles payments. Using a different PMS? Ask in the Help Center and we'll tell you what's possible.

How much does it cost?

$8 per listing a month for your first 50 listings, $6 for listings 51–200 and $4 from 201 up. Every plan starts with 30 days free, no commitment and a 30-day money-back guarantee. Want a number for your portfolio? Calculate your return.

How long is the free trial?

Every plan starts with 30 days free, with every feature and no commitment. If your PMS is Smily, Hostaway or Guesty, the free trial runs 60 days. There is also a 30-day money-back guarantee.